Frequently Asked Questions

JEDI is Judo’s way of measuring our mood and getting feedback. It’s quick, easy and simple to do, and we need you to get in the habit of doing it weekly!

It takes less than 2 minutes to complete, plus the chance to chat to a bot (if you want to).

Judo’s results will be shared monthly with EAJ.

JEDI stand for Judo Employee Delight Index – it’s tool we use to measure our mood and gather feedback. It’s a different, more frequent way, of understanding how we’re tracking and follow the ups and down.

​JEDI is sent every week.

​Please make sure that your phone number is entered correctly in J-PO, with your mobile number entered as ‘614xxxx’

Yes, you do! You will receive an SMS that will prompt you that your feedback window is open.

Your feedback is collected and stored anonymously – honestly! We have protections in place including the use of a secure 3rd party to run JEDI (Evolved Group) and limitations on filtering and sample size.

But your responses are critically important because they allow us to see what’s happening in Judo and try and change the things that aren’t working. JEDI comments and feedback has enabled us to review lots of the things we do including monthly EAJ calls, pay philosophy, Judo Tracks etc.

You will be able to view your JEDI results on My Year in Judo, one month after you have completed your first JEDI survey. To access My Year in Judo, please enter your name@judo.bank email address on the SSO log in page. To register for JEDI, please ensure that your phone number is entered correctly in J-PO. Please contact sophie.mcintyre@judo.bank if you have completed a survey and are unable to access your results.

If you're looking to further understand the context and methodology of JEDI please reach out to laurie.hibbs@judo.bank.

The “Experience” is what happens every day. It could be your salary, your job, your manager or any number of things. For each of us these ‘levers’ affect us in different degrees. In many studies it’s been shown that your direct manager is the most important ‘lever’ but that’s not true for everyone.

These levers result in “State” and for our model this has three core elements (based on a number of well-known engagement models i.e.

• Physical Energy
• Emotional Connection (to work)
• Mental Acuity

When these are all ok you are ‘engaged.’

But what does that matter. Well, put simply if you are engaged with your role then you will:

• Stay (Future Intent) at Judo
• Say (Advocate) nice things about Judo
• Strive (Discretionary Effort) to give extra

We do ask these questions as well (but more infrequently,) but really only to check if the “state” does predict “Behavioural Output”

All very technical but we need everyone to be engaged to retain them, have them be Judo Champions and give us their best.

At Judo, Physical Energy is the biggest driver of engagement.

• In a recent study we found that the most important predictor of whether you’ll stay at Judo is not your answers to the “likely to be at Judo in 12 months’ time” question but your level of Physical Energy.
• Judo has a cycle – we get tired at the end of the financial and calendar year and our “January shutdown” has a massive impact on our energy (and all our metrics) proving that everyone needs a complete break every so often.

JEDI is compatible with both mobile devices and your work laptop/desktop.
To access JEDI on your phone, click on the provided link when you receive your weekly SMS.
To access JEDI on your laptop, you will be able to log in using this link: JEDI Community - Login
If you have forgotten your log in details, you can use the Forgot Password facility: JEDI Community - Forgot your password?